The coaching workspace
Client records, trainer assignment and coaching status live in the TrainersHQ workspace — the same place you build the programs you are assigning, so moving between the two is not a context switch.
See TrainersHQClient Management
Every client's coaching in one record, not six places.
A client's program, their nutrition plan, the coach responsible for them and what they have actually completed should be one thing you can open. In most coaching businesses it is four, and only one person knows where they all are.
The problem
The record already exists. It is just scattered.
Ask a coaching business where a client's history lives and the honest answer is usually: the program is in a builder, the diet went out as a PDF, the check-ins are in a chat thread, and whether they trained last week is a question you have to ask them. Nothing is technically missing — it simply cannot be seen at once, by anyone other than the coach who filed it.
If any of this sounds familiar
- A client asks what changed in their plan and you scroll a chat to find out
- Two coaches have different answers to who is looking after a client
- A client's history stops at the point their previous trainer left
- Onboarding a new client means rebuilding a setup you have built before
How TrainersArena solves it
One client record the business can see.
In TrainersHQ a client is a record rather than a conversation. Their assigned trainer, their current program, their nutrition plan, their coaching status and their completed sessions all hang off one profile — so a check-in starts from what is on the screen instead of what somebody remembers.
Clients
One client, with the coach, the program, the nutrition plan and the week’s completion on the same record.
The workflow
How a client is held together
Each link exists in the product. This is the chain a client record actually forms, from the coach responsible for them to the app they open.
Trainer
The coach responsible for this client. The relationship is attached to your organization, so it survives a change of trainer.
Client
One profile holding contact details, coaching status and history — the thing you open before a call.
Program
The training currently assigned to them, with what came before it still on the record.
Workout & Nutrition
The sessions and the diet plan attached to the same client, rather than held in two separate products.
Progress
What was assigned, set against what was actually completed.
AlphaSerena
The client opens the same coaching in their own app. There is no export and no send step.
Where this lives
Two products, one coaching relationship.
The member experience
Everything attached to a client reaches them in AlphaSerena. They see their own coaching and nothing else: not your workspace, not your other clients, not your business.
See AlphaSerenaWhat it changes
What the business gets out of it.
Nothing walks out with a trainer
Clients, programs and coaching history belong to your organization. When a coach moves on, the record and the relationship stay with the business.
A check-in you can prepare for
Open the client, read the plan and what was done against it. The conversation starts from facts rather than from a request for an update.
Onboarding stops being a rebuild
Assign an existing program and nutrition plan to a new client instead of recreating both from an empty screen.
Next
What connects to this.
These are the parts of the platform this one works with. Each link says why you would follow it.
CapabilityWorkout ProgrammingThe programs you attach to a client are built here.CapabilityTrainer ManagementDeciding who coaches whom is the other half of the roster.CapabilityProgressOnce a client has a plan, this is how you see whether it is being followed.
Who this changes something for
See client management on a live call.
We will walk through it with your business in mind, not a scripted tour.